ABOUT A family business, a community asset. The U.S. Window Factory established the Norcross factory/showroom in January 2003. Our founder, a veteran of window manufacturing in the demanding markets of the North, saw the need for energy efficient replacement windows in this expanding Atlanta market and the critical absence of quality windows produced locally. Since its founding, U.S. Window Factory has earned the loyalty of thousands of Georgia homeowners and much of our growth has come from their recommendations to friends and family We have earned an A+ ranking with the Atlanta BBB and top ratings by other third-party reviewers. We’ve contributed to the community as a member of the Atlanta Chamber of Commerce. As a family business, we build and guarantee our products so that our next generation may serve Atlanta’s generations to come.